Imperial Hotel Galway FAQ
Your Stay
Our Reception desk is serviced 24 hours a day.
Guests can check in from 3pm
Check In is available from 2pm at an additional charge of €30 per room.
Check out is any time up to 11 am on day of departure
Late Check out is available at an additional charge of €30 additional charge for 1 hour.
Yes, wake-up calls are available
Yes, room upgrades are available from €25 depending on your room type preference.
Yes, we offer a wide selection of sweets, wine and Prosecco at an additional charge.
We are currently operating a Do not Disturb (DND) policy on all bedrooms. This means our housekeeping staff will not enter your room to clean or service it. If you are staying more than one night and wish for your room to be serviced, you can make arrangements with the front desk to have your room serviced while you are out for the day. We would advise arranging this the evening prior or the very latest that morning, so we can make our housekeeping team aware of the request.
Yes, we offer complimentary luggage storage to our overnight residents.
Yes, we offer laundry service on request. Charges apply.
We offer Breakfast & All day dining in 1810 Restaurant and Bar.
We offer breakfast and carvery dining option in 1810 Restaurant and Bar. From 3pm to 9pm you can avail of our evening a la carte menu.
There is a gym facility within 5 minutes walking distance of the hotel.
We do not offer sightseeing tours, however we would be happy to help you to make a booking with one of the local tour companies.
Yes, we would be happy to print your boarding pass. Charges apply.
Advise our management team and we will do our best to assist.
General Information and House Rules
We offer five types of guestroom, single, double, triple, family and executive room.
We welcome guide /service animals.
Yes, complimentary wifi is available to guests
Yes, we have elevators servicing all floors of the hotel.
Yes, gift vouchers are available to purchase on our website and from our guest reception.
No smoking is permitted at Imperial Hotel Galway
Car Parking is available for guests with our partner, Q-Park Hynes Yard located 5 minutes stroll from the hotel.
Tickets can be purchased at a discounted price (24-hour parking period) at our partner Q-Park Hynes Yard
Merchants Rd, Galway, H91 XA6P
Please note that parking is available at the local Hynes Yard Q-Park, not onsite. To receive discounted parking, we kindly ask guests not to prebook. Instead, please take a parking ticket upon entry at the Q-Park and bring it to the Imperial Hotel Reception for validation during check-in or check-out. This will ensure you receive the discounted rate. Thank you for your cooperation!
*Discounted ticket must be collected from Imperial Hotel Galway reception before payment of the car park to avail of the discounted rate.
We provide complimentary toiletries in all our guestrooms.
AC, Complimentary WiFi, Flat Screen TV, Work Desk, Tea/Coffee making facilities, Iron / iron board, hairdryer, safe.
We have a mixture of room types which have bath/shower combinations and walk in showers. Please let us know if you have any accessibility requirements and we will be happy to discuss options with you.
Inform us and we will do our best to assist.
Bookings
We recommend booking directly on our own website for best rate and other great perks www.imperialhotelgalway.ie
Yes, most of our rates are inclusive of breakfast, however we do offer a room only rate also.
All are room rates are inclusive of VAT.
We accept all major credit cards. Pre-payment is required or you may leave credit card details on file to secure your booking.
Please email your enquiry to [email protected] or call us on +353 91 563033
You must be over 18 to book a room. You must also be over 18 years of age to check-in to the hotel.
Pre-payment is required or you may leave credit card details on file to secure your booking.
Please contact us at [email protected] or call us on +353 91 563033
Cancellations & Amendments
Please contact us at [email protected] or call us on +353 91 563033 unless you booked via Online Travel Agent, in which case you will need to contact them.
We offer 24 hours cancellation however please check the terms and conditions of your booking as some packages do vary.
Should you not show for your booking without notification full payment will be taken from the credit card provided.
Family
Yes, we welcome children and offer large family guestrooms.
Yes we offer a childrens menu in 1810 Restaurant and Bar
Yes.
Accessibility
No
Yes.
No
No.
Dining
1810 Restaurant and Bar serves breakfast, carvery and all day dining menu
Our bar area is open from 11.00 am Monday to Saturday and 12.30 on Sundays
No children after 9 pm
Only residents after the bar closed
Credit card/pre-payment is required for group bookings
Imperial dining Opening Hours:
Breakfast is served
Monday – Thursday 7:30-10:30
Friday - Sunday 7:30 – 11:00
Carvery served from noon – 3pm
Evening a la carte menu from 3pm – 9pm
We recommend you make a dinner reservation to avoid disappointment
Monday – Friday will be from 7:30-10:30.
Saturday & Sunday will still be from 7:30 – 11:00
Yes, we cater for all dietary requirements. Please advise us of any dietary requirements.
Yes we welcome groups. Please contact us at [email protected] or call us on +353 91 563033
Location
Amadeus: 41854165416
Eyre Square,
Galway City, H91 X529
In the city centre.
Galway Ceannt Railway station is located 5 minute walk from the hotel. Many buses also stop within waling distance from the hotel.
Pearse stadium – 11 minute drive
Eamon Deacy Park – 5 minute drive
Galway races – 19 minutes drive
Variety of Irish bars within walking distance for traditional Irish music
Yes, located adjacent to Shop Street, and Eyre Square Shopping Centre.
Airport Accessibility
Shannon Airport: 1hr drive to Galway (www.shannonairport.ie)
Knock Airport: 1hr drive to Galway (www.irelandwestairport.com)
Dublin Airport: 2hrs 30mins drive to Galway (www.dublinairport.com)
